Terms & Conditions - Terms of Sale

Merchandise will only be dispatched once full payment is confirmed by our bank, (proof of payment may be faxed or emailed through to Orderwine.co.za). When ordering through our online shop there will be an order number which will be your reference number that you will need to use when making payment. Please quote your order number as a reference where necessary.

While Orderwine.co.za strives to maintain the correct wine 'Vintages' (2018, 2019 etc.) on the website, it is sometimes impossible to determine the latest 'vintage' of a particular wine without the producer's notification. Orderwine.co.za asks you to please be aware of this fact. You are welcome to call us on  021 703 3775 to confirm a current 'vintage' of a wine in our stockholding before making your purchase.

Errors and Omissions Excepted (E&OE)
Delivery Schedule

Please note that all prices exclude delivery. Orderwine.co.za endeavour to deliver your order within a 7 (seven) business day period. A delivery charge will be added to your total once you have confirmed your order and checked out. The delivery charge is automatically calculated according to the area in which your order is to be delivered. Free delivery will apply to areas in Cape Town and its immediate surrounds within a 50km radius. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Shipping and Handling

Orderwine.co.za guarantees the quality of all our products and your satisfaction is our foremost priority. If for any reason you are dissatisfied with your order, please contact us within 7 days of receipt of your order. Cancelled and/or returned orders are subject to the dispatch and return shipment charges. These charges must be paid by you. Errors and Omissions Excepted (E&OE).
Use of Site

Orderwine.co.za authorises you to view and download the materials at this website ("Site") only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at this Site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. Any use of these materials on any other website or networked computer environment for any purpose is prohibited. The materials at this Site are copyrighted and any unauthorised use of any materials at this Site may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorisation to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials.
Limitation of Liability

In no event will Orderwine.co.za, its suppliers, or other third parties mentioned at this site be liable for any damages whatsoever (including, Orderwine.co.za without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information or services contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not Orderwine.co.za has been advised of the possibility of such damages. If your use of the materials, information or services from this site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof. Applicable law may not allow the exclusion or limitation of incidental or consequential damages, so these limitations or exclusions may not apply to you.
User Submissions

Orderwine.co.za does not want to receive confidential or proprietary information from you through this Site. Any material, information or other communication ("Communications") you transmit or post to this Site will be considered non-confidential and non-proprietary. Orderwine.co.za will have no obligations with respect to the Communications. Orderwine.co.za and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.
Links to third-party Websites

Links on this Site to third-party websites are provided solely as a convenience to you. If you use these links, you will leave this Site. Orderwine.co.za has not reviewed all of these third-party sites and does not control and is not responsible for any of these sites or their content. Thus, Orderwine.co.za does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this Site, you do this entirely at your own risk.
Linking to this Site

You may create links to this Site from other sites, but only in accordance with the applicable laws.

Orderwine.co.za administers this Site from its offices in Cape Town. Orderwine.co.za makes no representation that materials or services at this Site are appropriate or available for use outside South Africa, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re-export the materials or services at this Site or any copy or adaptation in violation of any applicable laws or regulations including Orderwine.co.za without limitation S.A. export laws and regulations. If you choose to access this Site from outside South Africa, you do so on your own initiative and are responsible for compliance with South African applicable local laws.

Orderwine.co.za may revise these Terms at any time by updating this posting. You should visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Site.
Order Processing

Order processing will not begin until we receive a confirmed order and full payment. Shipping will take between 4-7 days.
Refund Policy

No refunds of any kind will be made to customers that have effected a successful payment. Please ensure that you carefully select products and verify that they are indeed correct before proceeding to the checkout.

The materials (including all software) and services at this site are provided "as is" Orderwine.co.za without warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Orderwine.co.za's obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements. Orderwine.co.za further does not warrant the accuracy and completeness of the materials, software or services at this Site. Orderwine.co.za may make changes to the materials and services at this Site, or to the products and prices described in them, at any time without notice. The materials and services at this Site may be out of date, and Orderwine.co.za makes no commitment to update the materials and services at this Site. Information published at this Site may refer to products, programs or services that are not available in your country. Consult your local Orderwine.co.za business contact for information regarding the products, programs and services that may be available to you. Applicable law may not allow the exclusion of implied warranties, so this exclusion may not apply to you.